Frequently Asked Questions

How do I arrange an appointment?

It's simple. Bookings can be made online by clicking on the 'Book session now' button. You will be able choose from the available times in my calendar. I encourage you to first book a free 15 minute consult so we can chat about your needs.


You can also call me on (03) 7003 2487, or email me at innersparkpsychology@gmail.com or

via the contact form below. We will have a chat to see what you're looking for and whether we are a good fit to work together. Looking forward to hearing from you!

What are your fees?

My appointment fee is $190 for a 50-minute session. I offer rebates through the Medicare Better Access Scheme. Rebates are $89.65 per session, so your out-of-pocket fee will be $100.35.

I offer some discounted spots for students and those experiencing financial hardship. Please speak to me to discuss your options.

Cancellation policy: Less than 24 hours notice will require a $90 (half) cancellation fee. This fee will be waived if you change the appointment to an available time within the week.

How can I claim a Medicare rebate?

Good question. Book an appointment with your GP to obtain a Mental Health Treatment Plan and referral. This gives you access to 20 rebated sessions per year. For more information on how to get a rebate download the Australian Psychological Society Ltd Medicare Fact Sheet.

Do you offer telehealth services?

Yes. I believe psychological services should be easily accessible. For this reason I offer Telehealth and 'Walk and Talk' options. Telehealth sessions are conducted by phone or via zoom. Telehealth is a good option if you cannot attend sessions in person. Chat to me further about which option works best for you.

Why Walk and Talk Therapy?

Some people engage better with counselling in a less formal setting held outside. If you are interested in a 'Walk and Talk' session we will have chat to find a local green area where you feel comfortable accessing this service. Walk and Talk Therapy provides a wonderful opportunity to experience the dual benefits of counselling and being in nature at the same time.